Customer Care Specialist
Haseeb Bhutta
Customer Support Representative
Salesforce
Talabat
Assisted customers with issues and queries regarding the product and services being offered within a timeframe while maintaining customer satisfaction to the utmost level.
Kept a record of customers' concerns in order to bring down the error to a minimal stage with proper research and analysis.
Dealt with a high volume of customers on Salesforce CRM via live chats for proper assistance.
Made sure of all SLAs were met regarding the timeframe and quality.
Delivered out-of-the-box solutions to real-time concerns and made sure that customers received ordered items in promised time.
