Custom product calculator & CRM integration

LVI Thermosoft offer a range of European style, oil-filled radiators to Australian customers. Their sales process had traditionally been highly manual, providing custom quotes over the phone for each customer’s unique home and preferences.

We were able to streamline this process by providing a custom calculator that helps customers determine their heating requirements and suitable products, making it easy to find the right type and number of products for their situation. The calculator results include product recommendations that can be purchased immediately, as well as the option to send the room details and results to their email.

This was implemented as a custom script in LVI’s Shopify theme with no external app requirement. It also included a custom integration with their CRM software Ortto, allowing for custom event and data tracking.