REVER - Redefining Merchant Experience
Denislav Jeliazkov
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Posted Jan 27, 2025
I helped REVER redefine their merchant dashboard which led to a 17% reduced returns and NPS score increase up to 91%.
/REVER is a company dedicated to transforming the e-commerce post-sale experience by streamlining returns and exchanges.
Their platform automates various aspects of the returns process, including tracking, processing, and managing customer queries, which helps reduce the need for customer support and enhances overall efficiency.
