REVER - Redefining Merchant Experience

Denislav Jeliazkov

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Interaction Designer

UX Designer

Product Designer

FigJam

Figma

Principle

/REVER is a company dedicated to transforming the e-commerce post-sale experience by streamlining returns and exchanges.
Their platform automates various aspects of the returns process, including tracking, processing, and managing customer queries, which helps reduce the need for customer support and enhances overall efficiency.
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I helped REVER redefine their merchant dashboard which led to a 17% reduced returns and NPS score increase up to 91%.

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Clients

REVER

Tags

Interaction Designer

UX Designer

Product Designer

FigJam

Figma

Principle

Denislav Jeliazkov

Top 1% Design Partner for SaaS, AI & Fintech

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