ArCare Health Insurance Platform

Adhistana Hertanto

Project Manager
UX Designer
Product Designer
Adobe Illustrator
Adobe Photoshop
Figma

Building a health insurance claim management system for clinics and employees

Overview
Overview

Project Overview

The healthcare industry is vast and complex, with various stakeholders involved in the delivery of healthcare services. One of the most critical components of healthcare is healthcare insurance, which provides financial protection to individuals and organizations against the costs of medical treatment. However, the process of managing healthcare insurance policies and claims can be time-consuming and complicated. We aim to simplify this process by developing a health insurance and claims platform for organizations, clinics, and service providers.

Problem Statement

The challenge was to develop a platform that would allow organisations to manage their health insurance policies and claims efficiently. The platform needed to be user-friendly, with an intuitive interface that would make it easy for administrators to manage policies and claims. Moreover, the platform needed to be able to integrate with existing healthcare systems to provide a seamless experience for users.

The Goal

To address the challenge, the team developed a health insurance and claims platform that would simplify the process of managing healthcare insurance policies and claims for organizations. The platform was designed with an intuitive interface that made it easy for administrators to manage policies and claims.
Organizations & Patients Management
Organizations & Patients Management

User-centered organization structure

The platform allowed the on-site team to digitize all organization records and keep track of all employees across multiple organizations remotely. The on-site team was also able to monitor all activities such as claims, subscriptions, and transactions by organization or individual employees directly from their app.
Organization Profile
Organization Profile

Elevating the Healthcare Coverage experience

The policies module was comprehensive, covering all aspects of healthcare insurance policies, including enrolment, renewal, and termination. It was also designed to be flexible, allowing organizations to customize the system to meet their specific needs.
Assessments Module
Assessments Module

Creating a whole new category of claims management

The claims module was designed with an intuitive interface to make it easy for users to make appointments, receive assessments, and submit claims. The platform incorporated a notification system to keep administrators informed about new claims and provide status updates.
Claims Management
Claims Management

Bespoke portals for clinics & service providers

The platform was designed to integrate seamlessly with existing healthcare systems, allowing administrators to manage profiles and claims for multiple clinics and service providers participating in the ecosystem.
Telemedicine Module
Telemedicine Module
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