Designing a Seamless Mobile Experience for Insurance Brokers
Allison Coon
Designing a Seamless Mobile Experience for Insurance Brokers: From Concept to Beta
United Healthcare • 2023
Project Description
Developed the administrative experience for healthcare insurance brokers, adapting and improving key features from the web to a new, mobile format.
Problem Statement
UHC health insurance brokers need an up-to-date mobile platform that enables them to manage key tasks and access critical information on the go, without being tied to a desktop.
Role
UX Team Lead: Responsibilities included UX Design, UX Research, Visual Design, and Project Management
Scope
Define and design the initial features for the homepage and the member management feature.
Final Designs
Final Homepage Design
Final Member Page Design
See full case study here: https://allisonscportfolio.com/case-study/
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Posted Jun 17, 2025
For this project, I was the lead designer on a mobile experience for healthcare insurance brokers, adapting and improving key features to a new, mobile format.
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Timeline
Mar 1, 2023 - Jul 31, 2023
