Proud to share that this case study brought my team and me into the Top 3 of MySkill UI/UX Design Bootcamp Batch 19 Final Project, ranking 3rd! Through research-driven design solutions, we enhanced key features of the Maxim app to create a more seamless user experience 🎉🚀

Before implementing these enhancements, I conducted in-depth research with both new and existing Maxim users. Our findings revealed several key issues, including limited payment methods, user privacy concerns, and overall usability challenges. Among these, I identified the map feature as a major pain point, as users often struggled to accurately set their pick-up and drop-off locations. Addressing this issue became our top priority to improve the overall booking experience.

In this project, I focused on enhancing the user experience of the Maxim app by improving key features such as the Homepage, Payment Method, Ongoing Order, and Completion Page.

The redesigned Homepage ensures a more intuitive navigation experience, making it easier for users to access essential services.

2. The updated Payment Method provides a seamless and secure transaction process with clearer options.

3. Enhancements in the Ongoing Order feature allow users to track their ride status more efficiently,

4. while the revamped Completion Page delivers a better post-ride experience with key details and feedback options.

These design solutions aim to create a smoother, more user-friendly experience that improves usability and engagement.

👨‍💻 Check out the full case study here : Behance

📩 Email me : rafikaputri36@gmail.com

📱 Let's get in touch : LinkedIn

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