On-Premise AI Help Desk Chatbot Development
Hector Gutierrez
On-Premise AI Help Desk Chatbot
Led the development of an on-premise AI Help Desk Chatbot using Ollama for local LLMs and LangChain for RAG workflows. Integrated PDF manuals and GLPI ticket data to deliver accurate, context-aware responses. Designed the solution architecture, integrated enterprise data, and coordinated with cross-functional teams to provide secure, efficient first-level support.
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Posted Jul 23, 2025
Developed an on-premise AI Help Desk Chatbot using Ollama and LangChain.
