Overview 🔎
In our current payments implementation, we only support payouts for independents with US-based accounts. This is a limitation for opening up our platform.
Problem & Solution 🤝
In our current payments implementation, we only support payouts for independents with US-based accounts. This is a limitation for opening up our platform.
Goals/Requirements:
Allow Independents to payout via crypto
Allow clients to pay via crypto
Provide users with a way to track their transactions, while consolidating the payment and payout experience.
Process 🛣
Competitive Research + Explorations
Multiple Design Iterations + Feedback
Usertesting + Beta Rollout (increments) for feedback
Design Optimizations
Design Handoff
Results (what we shipped) 🎁
✓ Crypto USDC Payouts: Payouts via Crypto USDC address (using Coinbase integration); currently for International users only
✓ Persona KYC Onboarding: Integrate Persona for KYC process to consolidate UX and fraud management for KYC across all payout methods.
✓ Detailed Transaction Logs: Bolstered transaction log to provide more details on payment status, include actionable error messages, and enable support request directly from transaction
Add a quote from the client, independent, or any other relevant collaborators 🗣
Name
Product Designer
Takeaways 📣
The need to get engineering feedback more frequent through the design process --> we now setup weekly design critiques
2022
