Humantix Project: Prototype + UX User Study

Humanitix is the first not-for-profit ticketing platform which directs 100% of profits from booking fees to education projects that help disadvantaged children.

The project below is a solo effort, with group guidance from a mentor; 19-year UX veteran, Carrie Webster.

She has worked with organisations including Optus, NBN, Equifax and Deloitte Digital, as well as working as an instructor and mentoring in the UX field.

Research the event organiser and attendee user segments of the Humanitix platform

Provide a UX design solution that drives user engagement and advocacy across both customer segments. This solution should be formed around the social impact generated through the Humantix platform.

Finding suitable interview subjects

Understanding the intricacies of the events industry

With abstract objective (increasing advocacy), I found difficulties in the early stages of ideation

Clear and concise UI

Notification to increase engagement

Share-ability for all relevant "key moments"

"Quick Starts" for quicker event creations with templates

Draft events for on the move organisers

Team organisation and trackers

"Round Ups" for event attendees to donate that much more

Impact page showing progress with goals and connecting the to organisers the charities

Impact tracker, a stat breakdown with a share-ability x-factor. Hopefully increasing the amount of advocacy on social media and spreading the platform