Built an AI agent that
Hassan Nawaz
Built an AI agent that reads incoming emails, classifies intent with OpenAI, and routes each message to the right team or triggers the right workflow. Urgent leads go to sales instantly. Support tickets get triaged by category with draft replies queued for human approval. Cut email handling time by 70% and eliminated all misrouted tickets. Human approval gates on every outbound action.
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Posted Feb 22, 2026
Built an AI agent that reads incoming emails, classifies intent with OpenAI, and routes each message to the right team or triggers the right workflow. Urgent...
