◾Requirement Elicitation: Conducted comprehensive requirement gathering sessions with business stakeholders to understand their content management needs and objectives.

◾Requirement Documentation: Carefully documented business requirements and translated them into technical specifications to guide the development team.

◾Liaison between Business and Development: Acted as a bridge between the business stakeholders and the development team, facilitating clear communication and ensuring that development efforts met the defined requirements.

◾Quality Assurance: Performed thorough testing and validation to guarantee that the CMS met usability, functionality, and performance criteria.