Optimizing Operations for Small Businesses

Ami Shah

Optimized operations for an ecommerce business to better track their SOP's, orders, returns, and customer service. Rewrote and consolidated all customer-facing email templates. Implemented Monday.com to manage internal workflows. Eliminated the need for manual spreadsheets and most internal email communication.
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Posted Dec 24, 2023

Evaluated existing operations, identified areas for improvement, implemented project management software and provided training resources to streamline processes

Expanded a Real Estate Business to offer Mortgage Services
Expanded a Real Estate Business to offer Mortgage Services
Transitioned Real Estate Investor Out of Spreadsheets
Transitioned Real Estate Investor Out of Spreadsheets

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