Delivering ADA Compliance at Scale

Plan: Designed a scalable compliance model leveraging nearshore and offshore teams to deliver 100+ documents within a tight 6–8 week deadline.

Test: Implemented a beta phase to refine workflows, test compliance checks, and establish approval processes without disrupting existing operations.

Deliver: Successfully delivered ADA-compliant documents on time. The process has now scaled to produce hundreds of documents monthly, underpinned by a low-cost, high-margin model.