This project presents a sophisticated multi-vendor hotel management system designed to streamline and enhance the efficiency of hotel operations and guest experiences. At its core, the system offers a dual-interface approach, catering to both hotel administrators and guests.

Features:

- Dashboard Overview: A centralized dashboard provides a summary view of hotel management activities, offering crucial insights at a glance.

- Room Management: Administrators can manage hotel rooms, adjusting availability, features, and pricing as needed.

- Availability Map Visualization: A unique feature where room availability is displayed on an interactive map, giving both staff and guests a quick view of occupancy status.

- Reservation Management: The system allows for the visualization of bookings, accommodating both remote and in-person reservations.

- Invoice Management: Both remote and on-site invoices can be viewed and managed, streamlining the billing process.

- Remote Payment Processing: Accepts remote payments for reservations, including options like Visa and mobile money, ensuring convenience for guests.

- Comprehensive Accounting: Provides a complete accounting module to keep track of the hotel’s financials.

- Customer Feedback Management: Enables the management of customer comments and complaints, vital for service improvement and customer satisfaction.

- Service History Record: Maintains a detailed history of services rendered, including client details and dates.

- Receptionist Account Management: Admins can manage accounts for reception staff, enhancing operational control.

-Real-time Availability Checking: Check room availability in real-time using the integrated map.

- Remote Room Booking: Offers the convenience of booking rooms remotely from any location.

- Mobile Money Payment for Reservations: Guests can pay for their room reservations remotely using mobile money, adding to the convenience.

- Certified Reservation Receipt: Provides guests with certified receipts for their bookings, serving as proof of payment.

- Third-party Room Booking: Allows guests to book rooms on behalf of others, adding flexibility to the reservation process.

- Multiple Room Booking with Shopping Cart: Guests can reserve multiple rooms at once using a shopping cart system.

- Reservation and Receipt History for Guests: Guests can view their reservation history and receipts, ensuring transparency and ease of access.

- Guest Feedback and Complaint Submission: The system enables guests to leave feedback and file complaints, fostering a responsive customer service environment.

- Multi-Vendor and Admin Interface: Catering to a multi-vendor environment, the system includes an admin interface for overarching management and control.