Customer Service Operator
Adrián Granada
Manage over 50 claims and incidents weekly, optimizing the resolution process using CRM, achieving high customer satisfaction rates.
Provide clear explanations of offers and services, resulting in over 15 monthly sales.
Escalate cases to supervisors with 100% compliance within deadlines, ensuring the efficient resolution of critical complaints.
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Posted Dec 17, 2024
Manage claims weekly, optimizing the resolution process using CRM. Provide clear explanations of offers and services.
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