Practice Manager — Medical Billing & Autopay (Flutter, Firebase)

Practice Manager is a secure, multirole mobile app that streamlines medical billing, debt management, and payment tracking for patients, families, and healthcare providers. Built with Flutter and Firebase, it delivers a fast, intuitive experience, integrates multiple payers, and reduces administrative overhead through automation and real‑time transparency.

Autopay & Scheduling: Recurring payments with configurable rules, due‑date reminders, and grace periods.

Multi‑Payer Support: Split bills across patients, family members, guardians, or third‑party payers.

Invoices & Statements: Real‑time viewing, PDF downloads, filters by status/date, and shareable links.

Secure Payments: Card processing, Apple Pay/Google Pay, stored payment methods, and refunds/voids.

Debt Management: Outstanding balance views, payment plans, settlements, and hardship options.

Transaction Tracking: Itemized history, receipt emails, export to CSV, and dispute workflows.

Roles & Permissions: Patient, Family, Provider, and Admin roles with scoped access and audit logs.

Notifications: Push and in‑app alerts for new invoices, upcoming charges, failed payments, and plan changes.

Forms & Compliance: Upload/attach forms, e‑sign support, and retention policies.

Analytics: Revenue dashboards, collection rates, plan adherence, and cohort reports for providers.

Frontend: Flutter (Dart) for iOS/Android; Material/Cupertino UI, responsive layouts, and motion.

State Management: GetX for reactive controllers, DI, navigation, and route guards.

Backend & Data: Firebase Authentication, Firestore (invoices, payments, plans), Cloud Storage (statements/forms).

Cloud Functions:

Payments: Stripe (PaymentIntents, SetupIntents), Apple Pay/Google Pay; tokenized cards and PCI‑aware flows.

Security & Compliance: Firestore Security Rules (RBAC), MFA, encrypted fields, PII minimization, and audit logs; HIPAA‑aligned practices.

Observability: Crashlytics, Performance Monitoring, Analytics events; alerting on payment failures and latency.

CI/CD: GitHub Actions/Codemagic, automated testing, store deployment, and staged rollouts.

Onboarding: User verifies identity, selects role, and links payer profiles and payment methods.

Billing: Provider issues invoice; user gets push/email; balance updates in real time.

Autopay: Rules apply on due date; Functions attempt charge, handle 3DS, and retry on failure.

Payment Plan: Configure installments, schedule, and notifications; plan status reflects in balances.

Reconciliation: Webhooks confirm settlement; receipts generated; ledgers and reports update.

Reporting: Providers view revenue, aging, write‑offs; export data for accounting.

Payment Failures → Dunning strategy with retries, alternative method prompts, and partial payments.

Data Security → Strict Security Rules, server‑side verification, and granular audit trails.

Multi‑Payer Splits → Canonical ledger entries per payer with proration and reconciliation checks.

Compliance Needs → Data retention, access logs, and least‑privilege RBAC across roles.

Automated Autopay reduced manual reminders and admin workload.

80% of healthcare specialists rated debt‑management convenience as excellent during trials.

25% indicated readiness to replace paper invoices.

90% of patient transactions completed within 2 minutes, demonstrating high adoption and efficiency.