AIRCALL, A CLOUD-BASED PHONE AND COMMUNICATION PLATFORM FOR SALES AND SUPPORT TEAMS, FOCUSES ON PRODUCTIVITY FOR OUTBOUND EFFORTS. PREVIOUSLY, AGENTS SPENT TIME LEAVING VOICEMAILS, HINDERING THEIR OUTREACH. AS THE LEAD DESIGNER, I SPEARHEADED THE IMPLEMENTATION OF A VOICEMAIL DROP FEATURE IN THE AIRCALL APP, ENABLING USERS TO RECORD A VOICE MESSAGE FROM THEIR SETTINGS & LEAVE IT WHEN HITTING THEIR VOICEMAIL PROSPECT.