Enrollment Enhancement by Mike AlbertEnrollment Enhancement by Mike Albert

Enrollment Enhancement

Mike Albert

Mike Albert

Under COO guidance, led company wide initiative to enhance contractor onboarding across MBO's client base. Goals: Increase onboarding times/client delivery times, optimize in-house enrollment coordinator experience, and increase contractor satisfaction. Overhauled internal CRM usage, refined communications, and streamlined processes.
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Posted Nov 17, 2023

Under COO guidance, led company wide initiative to enhance contractor onboarding across MBO's client base.