High-Volume Call Routing & Reporting

High-Volume Call Routing & Reporting System

Designed and implemented an end-to-end calling infrastructure that integrates call data sources, automates daily performance reporting, and powers real-time visualization dashboards. Built a phone-number rotation system capable of cycling through thousands of Twilio numbers to support 10,000–50,000 outbound calls per day while staying within per-number limits, ensuring scalable, compliant, and reliable high-volume calling operations.