InnovativeAI, a platform merging conversational AI with AI-generated art, faced challenges with its complex interface, leading to user confusion. To solve this, I designed a scalable node-based UI that simplifies workflows, enhances visualization, and improves customization, boosting engagement.
Problem
Users found the interface overwhelming, with 78.25% struggling to navigate complex workflows. The goal was to simplify the user experience, allowing easier visualization of tasks and reducing the steep learning curve.
Actions
Using user feedback and the Atomic Design methodology, I developed a modular, node-based interface. It allowed users to drag and drop tasks, customize nodes, and receive real-time feedback, making workflows intuitive.
Results
User Retention: Increased by 40.75%
Support Tickets: Reduced by 55.20%
User Satisfaction: Improved from 3.2 to 4.7/5
Conclusion
The new node-based UI simplified workflows, making the platform more intuitive and enjoyable, leading to higher user engagement and satisfaction.
InnovativeAI, a platform merging conversational AI with AI-generated art, faced challenges with its complex interface, leading to user confusion. To solve th...