PROJECT OVERVIEW

Cend Logistics: An AI-powered logistics marketplace connecting senders and riders for efficient last-mile delivery. Cend is designed to solve intra-city logistics challenges in Africa, providing seamless delivery with swift and secured transactions.

Category: Logistics & Last-Mile Delivery Status: Active Development

AI-Powered Matching System: Advanced algorithms match senders with optimal riders based on location, delivery type, vehicle capacity, and rider performance metrics. The system optimizes routes for multiple deliveries and predicts delivery times with high accuracy.

Multi-Vehicle Support: Platform supports various delivery modes including motorbikes, tricycles, vans, and trucks, allowing users to choose based on package size, urgency, and budget requirements.

Smart Pricing Engine: Dynamic pricing model that considers distance, traffic conditions, demand patterns, and delivery priority. Users can select from economy, standard, and express delivery options.

Supply-Demand Imbalance: In major African cities like Lagos, the demand for reliable delivery services significantly exceeds supply. Finding trusted riders at affordable rates remains challenging, especially during peak periods.

Trust and Security Issues: Lack of rider verification systems and delivery insurance creates trust barriers. Users face risks of lost or damaged packages without compensation mechanisms.

Traffic and Infrastructure Challenges: Heavy traffic congestion and poor road infrastructure in African cities make timely delivery difficult, affecting customer satisfaction and business operations.

Problem Statement: African businesses and individuals struggle with unreliable, expensive, and uninsured delivery services. Existing solutions lack AI optimization, transparent pricing, and comprehensive rider verification, leading to poor user experiences and business losses.

Goal: Create an intelligent logistics platform that leverages AI to connect verified riders with users, offering real-time tracking, dynamic pricing, delivery insurance, and multi-vehicle support across African cities.

Approach: User-centered design backed by extensive market research across African cities. Conducted interviews with local businesses, individual users, and riders to understand unique challenges. Integrated AI-powered features for optimal matching and route optimization.

AI Matching: 40% faster rider-sender connections

Verified Riders + Insurance: 60% reduction in disputes

Dynamic Pricing: Cost savings of 20-30% for users

Real-time Tracking: 70% reduction in support inquiries