This practice project focused on auditing the customer journey of a service-based interior design business. I reviewed the website and existing email experience to identify opportunities to create a clearer and more consistent customer journey.
My work included:
- Website and customer journey review
- Email marketing audit
- Identifying gaps and opportunities
- Strategic recommendations to improve the customer experience
Like this project
Posted Aug 15, 2026
This practice project focused on auditing the customer journey of a service-based interior design business. I reviewed the website and existing email experie...