Customer service and support

I'm great at answering clients' questions, offering great support, and quickly resolving their difficulties in customer service and support roles. I answer incoming client messages by phone, chat, or email, making sure to respond promptly and professionally. In addition, I handle exchanges, refunds, and client accounts while making sure that all corporate policies are followed accurately. I carefully log and address complaints with an emphasis on client satisfaction, working to go above and beyond expectations and keep good client relations.