Customer service and support
Lydia Asiimwe
I'm great at answering clients' questions, offering great support, and quickly resolving their difficulties in customer service and support roles. I answer incoming client messages by phone, chat, or email, making sure to respond promptly and professionally. In addition, I handle exchanges, refunds, and client accounts while making sure that all corporate policies are followed accurately. I carefully log and address complaints with an emphasis on client satisfaction, working to go above and beyond expectations and keep good client relations.
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Posted May 19, 2024
Lydia optimized a client's calendar to ensure all meetings were prioritized effectively, resulting in a 30% increase in available time for core tasks.
