Customer Support Lead Capture AI Chatbot
Conner Burton
My Role: AI Chatbot Builder
Project description
As an experienced VoiceFlow developer, I successfully delivered a sophisticated FAQ and customer support workflow for Cover Guide, an AUS based insurance company.
The solution features:
Intelligently designed conversation flows to handle common inquiries
Advanced routing logic to guide users to relevant information
User file upload capabilities
Calendly embeds for scheduling
Lead capture information routed to proper backend channels
Full conversation transcripts for context and analysis
Integration with Slack for efficient awareness of new potential lead
Testimonial
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Public testimonial received on another freelancing platform
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Posted May 29, 2024
Delivered a FAQ and customer support AI chatbot for CG using VoiceFlow, Features: ⚫Lead Capture ⚫File Uploads ⚫Calendly Embed ⚫Slack Integration
