Customer Support Lead Capture AI Chatbot
Conner Burton
Automation Engineer
AI Chatbot Developer
Conversational Bot
Calendly
Slack
Voiceflow
My Role: AI Chatbot Builder
Project description
As an experienced VoiceFlow developer, I successfully delivered a sophisticated FAQ and customer support workflow for Cover Guide, an AUS based insurance company.
The solution features:
Intelligently designed conversation flows to handle common inquiries
Advanced routing logic to guide users to relevant information
User file upload capabilities
Calendly embeds for scheduling
Lead capture information routed to proper backend channels
Full conversation transcripts for context and analysis
Integration with Slack for efficient awareness of new potential lead
Testimonial
Here is the testimonial left by the client after project delivery
Public testimonial received on another freelancing platform
Product Image
Welcome message from the chatbot
