Customer & Order Analytics Dashboard

Customer & Order Analytics Dashboard — Contra

I built an interactive Customer & Order Analytics Dashboard in Power BI to analyze customer behavior, order performance, revenue trends, and key business KPIs.

The dashboard provides insights into 132M total revenue, 160K orders, 10K customers, average order value, delivery time, customer types, and repeat customers. It includes dedicated Order Analytics and Customer Analytics views with interactive filters and visualizations.

Key features:

Revenue and order performance analysis

Monthly revenue and order trends

Customer segmentation: New, Returning & Premium

Repeat customer analysis

Revenue by city

Order status analysis

Customer and order KPIs

Interactive year and status filters

Tools: Power BI, Power Query, DAX, Excel Skills: Data Cleaning, Data Modeling, Data Analysis, KPI Reporting, Dashboard Development, Business Intelligence