Wakafoods - Multi-Vendor Food Delivery Platform

Wakafoods is a comprehensive food delivery ecosystem that bridges the gap between hungry customers and food vendors of all scales - from established restaurants to street food sellers. Built with Flutter for optimal performance across devices, the platform revolutionizes food ordering by introducing real-time vendor communication, flexible delivery options, and a unique order confirmation system that ensures customers always get exactly what they want.

The client identified critical pain points in the existing food delivery market:

Customers often received incorrect orders due to outdated menus

Street food vendors and small local sellers had no digital presence

No direct communication channel between customers and vendors

Limited delivery flexibility forcing customers into rigid options

High commission rates excluding small vendors from other platforms

Menu availability issues causing order cancellations after payment

Wakafoods needed to create an inclusive platform that worked for everyone from five-star restaurants to beloved street food vendors, while ensuring order accuracy and customer satisfaction.

Frontend: Flutter 3.x for iOS/Android cross-platform development

State Management: Riverpod for complex order flow management

Backend: PHP/Laravel and Postman

Real-Time Features: WebSocket connections for live order tracking

Maps Integration: Google Maps API for delivery routing

Payment Processing: Multiple payment gateway integrations

Communication: Integrated VoIP and chat system

For Customers

Multi-Vendor Browsing: Discover restaurants, fast food, local vendors, and street food

Smart Search & Filters: Find food by cuisine, price, distance, or dietary preferences

Real-Time Menu Verification: Chat/call vendors to confirm availability before ordering

Live Order Tracking: Real-time GPS tracking from kitchen to doorstep

Multiple Payment Methods: Cards, mobile money, cash on delivery, wallet

Order History & Reordering: Quick reorder favorite meals

Ratings & Reviews: Detailed feedback system for vendors and riders

For Vendors

Easy Onboarding: Simple registration process for all vendor types

Menu Management: Real-time menu updates with availability toggles

Order Management Dashboard: Accept/reject orders with reason codes

Direct Customer Communication: In-app chat and calling

Flexible Fulfillment: Choose delivery method per order

Analytics Dashboard: Sales reports, popular items, peak hours

Promotion Tools: Create discounts and special offers

Multi-Branch Support: Manage multiple locations from one account

For Delivery Riders

Smart Route Optimization: Efficient multi-order delivery routes

Earnings Tracker: Real-time earnings and tips

Order Details: Complete information including special instructions

Navigation Integration: Turn-by-turn directions

Availability Toggle: Control when to receive delivery requests

Performance Metrics: Delivery time, ratings, completion rate

Developed innovative confirmation flow:

Pre-order vendor communication via chat/call

Real-time menu status updates

Vendor confirmation before payment processing

Automatic alternatives suggestion for unavailable items

Created tiered vendor system accommodating:

Premium restaurants with full POS integration

Fast food chains with multiple branches

Local family restaurants

Street food vendors using basic smartphones

Home-based food businesses

Each tier has appropriate features and simplified interfaces based on technical capability.

Built intelligent delivery routing that:

Assigns orders based on rider proximity and direction

Bundles multiple orders for efficiency

Calculates accurate ETAs considering traffic

Handles vendor-delivery vs platform-delivery seamlessly

Prioritizes based on food type (ice cream vs pizza)

Predictive Ordering: ML model predicting peak times and pre-alerting vendors

Ghost Kitchens: Integrated cloud kitchen network for faster preparation

Smart Batching: Grouping orders from same area and vendor

Prep Time Analytics: Accurate kitchen preparation time estimates

Rider Pre-positioning: Algorithmic placement during peak hours

These optimizations achieved:

Average delivery time: 28 minutes

99% uptime during peak meal times

Offline mode for browsing previously viewed menus

Handles 500+ concurrent orders without performance degradation

The UI/UX leverages my design expertise to create an appetite-inducing experience:

Food-focused imagery: High-quality photos with smart lazy loading

Intuitive navigation: 3-tap ordering for returning customers

Visual order tracking: Animated progress from kitchen to delivery

Appetite psychology: Warm colors and subtle animations

Accessibility features: Large text support

Cultural adaptation: RTL support, local payment methods

Time-based suggestions (breakfast items in morning)

Collaborative filtering for discovering new cuisines

Heat maps showing order concentration

Demand forecasting for inventory planning

Customer segment analysis

Competitive pricing insights

Credit/debit cards with tokenization

Digital wallets with quick top-up

Cash on delivery with change calculation

Split payment for group orders

Loyalty points system

Week 1-2: Market research, vendor interviews, UI/UX design

Week 3-4: Multi-role authentication and user management

Week 5-6: Vendor portal and menu management

Week 7-8: Customer app core features

Week 9-10: Rider app and delivery algorithm

Week 11-12: Communication system (chat/call)

Week 13-14: Payment integration and wallet

Week 15-16: Order tracking and notifications

Week 17-18: Testing, optimization, and launch preparation

The pre-payment confirmation feature became Wakafoods' key differentiator

Created simplified vendor app version:

Works on basic Android phones

Minimal data consumption

Voice-based order notifications

SMS backup for poor connectivity

This project showcased my ability to:

Build complex multi-stakeholder platforms (customers, vendors, riders)

Implement real-time communication systems

Create inclusive technology for varying technical capabilities

Optimize for speed without sacrificing reliability

Design appetizing, conversion-focused interfaces

Integrate multiple third-party services seamlessly

Scale platforms to handle hundreds of thousands of transactions

Wakafoods proves that food delivery can be fast, accurate, and inclusive—bringing every food vendor online and every meal to your doorstep in 30 minutes.

Hungry for a similar solution? Let's discuss how I can help revolutionize your food delivery or marketplace platform.