Peakreach is a comprehensive delivery ecosystem designed to handle both food and parcel delivery services. I developed two critical components of this platform: the customer-facing mobile application that serves as the main touchpoint for users ordering food and sending parcels, and the vendor application that enables restaurants and food businesses to manage their operations seamlessly within the ecosystem.

Peakreach needed a unified platform that could:

Handle both food delivery and parcel/courier services in a single app

Provide vendors with powerful tools to manage orders and menus

Support real-time order tracking and updates

Scale to accommodate multiple service types beyond just food

Create a seamless experience across different user types

The goal was to build a super-app approach where customers could access multiple delivery services without switching between different applications.

The main consumer-facing app that serves as the primary interface for all delivery services:

Dual Service Mode: Toggle between food delivery and parcel delivery

Restaurant Discovery: Browse restaurants by cuisine, ratings, distance, and delivery time

Parcel Booking: Simple flow for sending packages with size/weight options

Real-Time Tracking: Live GPS tracking for both food and parcel deliveries

Multiple Payment Methods: Cards, mobile money, and wallet integration

Order Management: History, reordering, and scheduled deliveries

In-App Support: Chat support and order issue reporting

Built with Flutter for iOS and Android deployment

Bloc pattern for state management

Google Maps integration for location services

Firebase for real-time updates and notifications

RESTful API integration with backend services

A dedicated app for restaurant partners to manage their presence on the platform:

Menu Management: Add, edit, and toggle item availability in real-time

Order Processing: Accept/reject orders with customizable preparation times

Business Analytics: Daily sales, popular items, and performance metrics

Promotion Tools: Create discounts and special offers

Operating Hours: Set custom hours and temporary closures

Multi-Branch Support: Manage multiple locations from one account

Inventory Alerts: Low stock notifications and automatic item disabling

Flutter-based for consistency with customer app

Offline-first architecture for reliability

Push notifications for new orders

Integration with POS systems via API

Real-time synchronization with main platform

Both applications utilize:

Common UI component library for consistency

Shared authentication system

Unified notification service

Centralized API gateway for backend communication

Image caching and lazy loading for menu items

Optimistic UI updates for better perceived performance

Background location updates for efficient battery usage

Offline mode for viewing previously loaded content

The UI/UX focused on creating distinct yet connected experiences:

Consumer-friendly interface with food imagery

Quick switch between food and parcel modes

Minimal steps from browse to checkout

Visual order status indicators

Dashboard-first approach for quick overview

Tablet-optimized layouts for kitchen use

High contrast for visibility in restaurant environments

Sound alerts for new orders

While I didn't build the delivery agent app, both applications I developed were designed to interface seamlessly with the rider system:

Order handoff protocols

Status update webhooks

Location sharing APIs

Communication bridges between all parties

The Peakreach ecosystem successfully launched with:

Smooth coordination between customer orders and vendor operations

Reduced order processing time for restaurants

Unified platform reducing the need for multiple delivery apps

Positive feedback on the intuitive dual-service approach

Built two production-ready applications as part of larger ecosystem

Implemented real-time synchronization between customer and vendor apps

Created flexible architecture supporting multiple service types

Delivered on schedule with seamless integration to existing platform components

Looking to build a multi-service platform? Let's discuss how I can help create your delivery ecosystem or marketplace solution.