Project Overview
eSimFox is a multi-tenant eSIM marketplace designed for international travelers to discover, purchase, and activate eSIM plans seamlessly across multiple countries. The platform was built to handle high traffic, real-time plan availability, secure payments, and instant delivery, all while keeping the experience simple for non-technical users.
Problem Statement
Travelers often struggle with expensive roaming charges, unclear plan options, delayed activations, and poor post-purchase support. From a business side, managing multiple operators, plans, regions, and customer communication at scale is complex.
Goals
Create a fast and reliable eSIM purchasing experience
Support multiple countries, plans, and pricing rules
Enable instant delivery and clear user communication
Build a scalable admin system for non-technical operations teams
Scope of Work
End-to-end product design and development
Multi-tenant architecture planning
Payment, notification, and eSIM provisioning integrations
Admin and operations dashboards
Key Features Implemented
Country and region-based eSIM plan discovery
Secure checkout with automated payment confirmation
Instant eSIM delivery via email and WhatsApp
User dashboard to manage orders and eSIM details
Admin panel to manage plans, pricing, content, and FAQs
Automated notifications for order status and activation steps
Technical Architecture
Frontend built with Next.js for performance and SEO
Strapi used as a headless CMS for plan and content management
Supabase for authentication, database, and role-based access
Firebase for real-time updates and system events
Razorpay integration for smooth and secure payments
WATI integration for WhatsApp-based customer communication
Performance & UX Improvements
Optimized page loads for travelers on low or unstable networks
Clear step-by-step activation guidance to reduce support queries
Mobile-first design for on-the-go usage
SEO-focused structure for global discoverability
Outcome
Successfully launched a scalable eSIM marketplace
Reduced manual operations through automation
Improved customer trust with instant delivery and clear communication
Built a future-ready platform that can easily onboard new regions, operators, and business partners
eSimFox stands as a strong example of how thoughtful product design, clean architecture, and automation can simplify a complex global service into a smooth, user-friendly digital experience.
eSimFox is a scalable eSIM marketplace that allows users to browse, purchase, and activate international eSIM plans with a smooth, mobile-first experience.