I built a B2B SaaS workflow platform designed to help Shopify merchants manage interactive sales events, storefront experiences, and real-time customer engagement from a centralized dashboard.
Although the product was built for livestream and shoppable video commerce, the core challenge was much broader: creating a workflow management system where different users could manage events, configure storefront experiences, monitor real-time activity, and track performance from one structured application.
The platform included a merchant-facing dashboard, admin-managed configurations, storefront-facing public pages, real-time status updates, analytics, and Shopify integration.
The Goal
The goal was to build an MVP that could validate the product in market while still having a scalable technical foundation.
The platform needed to support:
Merchant dashboard workflows
Event/session management
Admin-managed settings
Storefront-facing customer pages
Real-time activity tracking
Shopify product and order integration
Analytics for performance and conversion
A reliable MVP architecture that could grow into a full SaaS product
The main focus was not just building features, but creating a workflow that merchants could easily understand and use during live, time-sensitive sales events.
My Role
I led the technical development from architecture through MVP implementation.
My responsibilities included:
Designing the application architecture
Building the merchant dashboard
Developing backend APIs and database models
Implementing real-time event and status updates
Connecting Shopify product and order data
Creating storefront-facing embedded pages
Building analytics and attribution workflows
Deploying and hardening the MVP for live testing
I worked across the full stack, from frontend UX and dashboard logic to backend infrastructure, webhooks, real-time sync, and Shopify integration.
What I Built
Multi-Role Merchant Dashboard
I developed a dashboard where merchants could manage sales events, featured products, offers, engagement activity, and live performance.
The dashboard allowed users to:
Create and manage events
Select products to feature
Control live storefront states
Monitor viewer and engagement activity
Track revenue and attributed orders
Review performance after each event
The dashboard was designed to be simple enough for non-technical users while still supporting real-time operational workflows.
Admin-Managed Profiles and Settings
I built structured configuration flows that allowed merchant accounts to manage their store-specific settings, event setup, product selection, and storefront behavior.
This included:
Merchant profile configuration
Event-level settings
Product assignment workflows
Storefront widget settings
Integration settings
Analytics and tracking configuration
The goal was to give each merchant a controlled workspace while keeping the system flexible for different business needs.
Real-Time Workflow System
Because the platform supported live selling events, real-time reliability was critical.
I implemented real-time synchronization for:
Active event status
Featured product changes
Viewer count updates
Chat activity
Purchase notifications
Revenue tracking
Dashboard-to-storefront updates
This allowed merchants to control the customer-facing experience from the dashboard and see updates reflected instantly.
Customer-Facing Status / Event Page
I developed storefront-facing pages and embedded widgets that allowed customers to view the active event experience without needing dashboard access.
These pages functioned similarly to a read-only customer-facing status page:
Customers could see the active event
View featured products
Interact with the storefront experience
Add products to cart
Continue to Shopify checkout
View replay or post-event content where available
The customer-facing side was designed to be lightweight, accessible, and focused on conversion.
Shopify Integration
The application connected deeply with Shopify to make the workflow useful for real commerce operations.
I integrated:
Shopify Admin API
Storefront API
Product data
Order webhooks
Customer/session context
Theme App Extension
Storefront widgets
Checkout handoff
This allowed the platform to connect internal dashboard actions with actual storefront and order behavior.
Analytics and Workflow Visibility
I built analytics workflows so merchants could understand what happened during each event.
The system tracked:
Active sessions
Product engagement
Add-to-cart behavior
Attributed purchases
Revenue by event
Conversion performance
Post-event replay value
This helped turn the product from a basic event tool into a measurable workflow system.
Technical Implementation
The platform was built using a modern full-stack architecture:
Analytics: custom event tracking and attribution pipelines
Deployment: cloud-hosted SaaS infrastructure
The MVP was structured to support fast iteration while keeping the foundation scalable for future user roles, permission layers, billing, and expanded workflow automation.
Challenges
The biggest challenge was designing a system that felt simple on the surface but handled complex workflows underneath.
The application needed to coordinate:
merchant dashboard actions
real-time customer-facing updates
Shopify product and order data
live event state
analytics tracking
storefront conversion flows
Another challenge was reliability. During live workflows, delays or sync issues are very visible, so the system had to maintain consistent state across dashboard, backend, and storefront experiences.
Results
The MVP successfully delivered a working B2B SaaS workflow platform with real-time dashboard control, admin-managed settings, storefront-facing pages, Shopify integration, and performance analytics.
The platform allowed merchants to manage a complex customer-facing experience from one dashboard while tracking measurable business outcomes.
Key outcomes included:
Built a full-stack SaaS MVP from scratch
Created a real-time merchant dashboard
Implemented admin-managed workflows and settings
Developed customer-facing embedded/status pages
Integrated Shopify product and order data
Added analytics for conversion and revenue visibility
Created a scalable foundation for future product expansion
Outcome
This project showed my ability to build a B2B SaaS product from idea to MVP, including dashboard UX, backend architecture, admin workflows, real-time infrastructure, customer-facing pages, and third-party platform integrations.
It is a strong example of how I approach MVP development: build only what is needed to validate the product, but structure it carefully so the platform can scale after initial market testing.
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Posted Apr 25, 2026
Built a B2B SaaS workflow platform with real-time dashboards, admin controls, customer-facing pages, and analytics.