Seamless Password Recovery Flow Redesign

In the digital world, a smooth password reset flow can make or break user retention. This project reimagined the process to deliver a seamless, secure, and frustration-free experience. The result? A system that recruiters will see as the gold standard for UX precision and creativity

Password recovery is a pain point that often leads to

High Drop-Offs: Users abandon confusing or lengthy flows.

Poor Security Practices: Weak passwords compromise accounts.

User Frustration: Lack of clear instructions or feedback.

I designed an efficient 5-step password recovery flow focused on

Speed: Quick 5-digit OTP validation to save time.

Guidance: Clear feedback and tips for creating strong passwords.

Trust: Modern, polished visuals reassuring users at every step.

Research

Identified user pain points through surveys and competitor analysis.

Prioritized accessibility and inclusivity in design

Ideation

Brainstormed various design directions, focusing on clarity and ease of use.

Explored multiple color schemes and layouts to find the perfect balance between aesthetics and functionality.

Prototyping

Translated concepts into high fidelity prototypes, ensuring an intuitive user flow with an emphasis on security and user confidence

Usability Testing

Reduced errors by 20% through continuous user feedback.

Streamlined transitions for faster task completion.

This project demonstrated the importance of balancing security with usability in sensitive user flows. By focusing on user-centric design, we successfully created a process that is both efficient and secure.