Enhancing the Usability in BNI Mobile Banking



I was assigned to improve the security and the ease of use of BNI Mobile app by

identifying problems and opportunities to make users feel more secured and easy

while making transaction in public.



View the full case study here:

Enhancing the Usability in BNI Mobile Banking

Enhancing the Usability in BNI Mobile Banking

BNI is an Indonesian state-owned bank that has a mobile banking app for their users to make an easy transaction without using ATM so they can make transaction anywhere and anytime.