Business AI Chatbot — OpenAI API & Inquiry Routing

The challenge A useful business chatbot needs more than an open-ended conversation: it needs approved information and a practical route for inquiries.

My contribution I implemented an own-product business chatbot with an OpenAI API integration and inquiry-notification routing. The work connects the website widget, business context and backend request handling.

Delivery focus Relevant first answers, explicit boundaries for unknown information and a clear handoff to the business. This example demonstrates the implementation pattern behind the service.

The cover is an illustrative concept. It is not a customer transcript, an independent endorsement or a revenue-results claim.