Update your browser to use Google Drive and other apps

A web browser helps you find websites and use online services, such as Google Drive.

Update your browser to get the best experience when you use Google Drive, Docs, Sheets, Slides and Forms.

You're using Firefox. Learn how to update Update Firefox to the latest release.

For a fast and secure browser that works well with Google Drive and other apps, switch to Google Chrome.

Reinstall your browser

If your browser doesn’t work after you update it, try to reinstall it.

Uninstall your current browser.

Download and install your preferred browser.

Open your browser.

Try to use Google Drive again.

If you can’t update your browser, update your operating system.

Learn how to keep your Windows computer up to date.

If you can't update your browser:

Install a new browser or update your operating system.

Try to use another computer or a mobile device.

If you have an Android phone, Android tablet, an iPhone, or an iPad, you can install Google Drive, Docs, Sheets, and Slides.

Android device: Learn about system requirements for Google Drive and Docs editors on Android.

iOS device: Learn about system requirements for Google Drive and Docs editors on iPhone and iPad.

If this didn't help you, try looking at other suggestions in the Google Drive forum.