eTherapy connects users with top mental health professionals, and we aimed to deliver an optimized experience for both users and therapists. Our process included in-depth UX research and improvement suggestions to redesign the web app functionality. We created wireframes in Figma, added unique and creative illustrations with help of our graphic design experts, and developed high-fidelity UI/UX Design for both web and mobile applications. The final web application design was delivered ready for development, ensuring seamless functionality for this vital SaaS platform.