The company connects users with top mental health professionals, and we aimed to deliver an optimized experience for both users and therapists. Our process included in-depth UX research and improvement suggestions to redesign the web app functionality. We created wireframes in Figma, added creative illustrations with help of our graphic design experts, and developed high-fidelity UI/UX Design for both web and mobile applications. The final web application design was delivered ready for development, ensuring seamless functionality for this vital SaaS platform.