PillPall

This is a medication reminder app that will help users take their medications on time and without delay. Users will be able to add other profiles for kids, pets, ect., and be confident that their medication has been not been forgotten.

Lead UX Designer, UX Researcher, UI Designer, Information Architect, Accessibility

User Research, Wireframing, Prototyping, Mockups, UI Design, Usability Testing, Problem Solving

Every day, individuals worldwide receive prescriptions for various medications, whether they are starting a new treatment or have been on medication for an extended period. Adhering to a consistent medication schedule can pose a significant challenge, especially when dealing with a new prescription. When multiple medications are involved, the complexity of tracking what has been taken and when becomes even more daunting.

My goal was to instill a sense of confidence in users, assuring them that they are taking the correct medication at the precise moment, free from any anxieties. Additionally, I aimed to alleviate any concerns about prescription refills by introducing a countdown feature and simplifying the process of reaching out to their pharmacy. Furthermore, for users who are responsible for the well-being of others, be it a child, a pet, or an elderly family member in need of medication assistance, I designed the capability to create distinct profiles. This allows users to effectively monitor and recall the medication schedules for each individual under their care.

I conducted user research to gain insights into the preferences and needs of users regarding a medication reminder app. Our research involved surveys, interviews, and usability testing with a diverse group of participants. Initially, we assumed that the primary concern was simply medication forgetfulness, but our research revealed a broader range of challenges, including concerns about medication interactions and side effects. We also assumed users preferred basic reminder features, but they showed a strong desire for medication databases, calendar integration, and gamification elements. Our assumptions evolved, highlighting the importance of offering a comprehensive solution that addresses a variety of user concerns and preferences to improve medication adherence effectively.

Forgetting Medication: Users often forget to take their medication, which can lead to missed doses and compromised health.

Complex Medication Regimens: Some users have complex medication schedules with multiple drugs at different times, making it challenging to manage effectively.

Motivation and Engagement: Maintaining user motivation and engagement over the long term can be challenging, as users may lose interest in taking their medication regularly.

Lack of Medication Information: Users may lack comprehensive information about their prescribed drugs, such as side effects or how to take them, which can impact adherence.

Following the ideation phase and initial sketches on paper, I translated the concepts into digital wireframes for the primary homepage. My objective was to position the medication of the day in a prominent and central location, make it effortlessly apparent which profile was currently signed in, and ensure that refill notifications were conspicuously displayed.

One: Clear medication imagery for easy identification and to reduce the chances of taking the wrong pills. 

Two: In cases where one medication may potentially interact with another medication a user is currently prescribed, a cautionary alert will appear adjacent to the relevant medication to notify the user. Users will have the option to acknowledge this alert, confirming their awareness of the potential interaction.

Three: I designed a smartwatch interface aimed at enhancing the user experience with reminders. This interface empowers users to tailor their reminders, offering the flexibility to customize them both within the app and directly on their smartwatch. This functionality not only facilitates medication adherence but also serves as a valuable tool for caregivers, ensuring that they can easily oversee and prompt the individuals under their care to take their prescribed medications.

The design considerations encompass various screen sizes, including smartphones, desktops, tablets, and smartwatches. My approach began with a mobile-first strategy, gradually extending the design to larger desktop displays. My preference for the mobile-first design approach remains steadfast, as it effectively guides me to prioritize and refine the most essential features, thereby enhancing the user experience and ensuring accessibility at every step.

Users reported improved medication adherence and consistent dosing. One user's testimony highlighted this success: "From the very first day I used PillPall, I effortlessly remembered to administer my dog Rocket's medication on schedule."

Conduct research on how successful that app is globally and how different needs in different countries need to be met. 

Add more resources for users who don’t have insurance.

Add a reward system for taking their medication consistently.