How might we create an app that improves communication and bill management for tenants in a building?
Introduction
As part of my Design Academy course, I created Domo, an app that addresses the communication and bill management issues tenants face in a building. I completed the entire design process in three months, including research, ideation, definition, and design handoff.
I designed an app with three main features:
• Notice board for reporting issues and questions
• Billing feature for paying and tracking bills
• Chat feature for communication
Design Process
Research
Competitive analysis
User interviews
User survey
Personas
User journey map
Flow diagram
Lo-fi wireframes
Prototype
Usability testing
Branding
High-fidelity UI
Accessibility evaluation
Read the complete case study on Behance
2022
