Project Overview Unicorn Solutions is a software development company that specializes in providing tailored solutions for collection agencies in Norway. As a Senior QA Engineer, I played a key role in ensuring the successful delivery of projects such as Credicare Creditor/Debtor Portal, UnicornBox, and Workflow 3.0. My work involved both manual and automated testing across web, mobile, and API-based applications, focusing on functionality, performance, usability, and security. By leveraging best practices and advanced tools, I contributed to optimizing QA processes and improving overall product quality.

Managed the complete testing lifecycle, including requirement analysis, test planning, test case development, execution, and closure.

Executed manual and automated test cases to enhance defect detection and software quality.

Led the implementation of formal QA processes, integrating best practices and metrics to drive quality excellence.

Developed and maintained a traceability matrix to ensure comprehensive mapping of requirements, test cases, and defects.

Conducted API testing using Postman and SoapUI, automating test cases with Groovy to ensure robust API functionality.

Collaborated closely with Tech Leads, SMEs, QA Leads, and Business Analysts for requirement clarification, test case writing, and test data creation.

Partnered with the support team for root cause analysis, leading to more efficient incident resolution.

Conducted client demonstrations at the end of sprints, gathering feedback to drive continuous product improvements.

Enhanced Testing Efficiency: Automated API testing processes, reducing testing time and enhancing defect detection capabilities.

Improved System Reliability: Led root cause analysis efforts, significantly reducing incident tickets by resolving production issues more efficiently.

Optimized QA Processes: Established formal QA methodologies, improving overall testing effectiveness.

Strengthened Stakeholder Collaboration: Regular client demonstrations and feedback loops helped improve project success and align product development with client expectations.

Test Management & Defect Tracking: JIRA, Azure DevOps

Automation & API Testing: Postman API, SoapUI, Groovy

Databases: SQL Server

Platforms: Web Testing, Mobile Testing, API Testing

Collaboration Tools: Confluence, MS Teams, MS Office

Methodologies: Agile