I built a custom-trained AI agent for Riverside Dental using Chatbase to automate 24/7 patient support and streamline appointment and treatment inquiries. The agent now handles common patient questions instantly, allowing the dental team to focus more on in-clinic care and high-value patient consultations.

Riverside Dental was receiving a high volume of repetitive patient inquiries about appointments, insurance, treatments, and office hours. Response delays—especially after business hours—were slowing down patient engagement and appointment bookings.

I built a custom-trained Chatbase AI Agent integrated directly into their website.

Trained the AI using their website content and service pages to accurately answer questions about dental treatments, insurance, and patient procedures.

Configured “Human-in-the-Loop” handoffs so complex patient concerns or urgent requests are seamlessly transferred to the dental staff.

Programmed the agent to collect patient details, appointment requests, and contact information 24/7.

35–45% reduction in repetitive patient inquiries.

Instant answers for common questions like appointments, insurance, and treatments.

Increased after-hours patient engagement and appointment requests.

Accurate responses using controlled AI parameters to avoid incorrect treatment or pricing information.