Customer Succes Specialist
Ema Istianasari
Drove revenue growth and customer satisfaction by managing the full customer journey. Leveraged
technical expertise and CRM tools to optimize customer experiences.
Drove Revenue Growth : Cultivated new B2B leads through strategic cold calling, resulting in average sales IDR 50M per
month and highest 200M
Full-Cycle Customer Management : Owned the entire customer journey, from initial contact through closing deals and
ensuring smooth production and delivery.
Efficiently streamlined business process, reducing costs by 30% cut production time by 75% and maximizing profit.
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Posted Dec 16, 2024
Drove revenue growth by managing the full customer journey, optimizing experiences with CRM tools, and generating B2B leads averaging IDR 50M monthly.
