Sound Transit: CX Roadmap - Frauke Seewald - UX Designer & Cons… by Frauke SeewaldSound Transit: CX Roadmap - Frauke Seewald - UX Designer & Cons… by Frauke Seewald

Sound Transit: CX Roadmap - Frauke Seewald - UX Designer & Cons…

Frauke Seewald

Project Manager

User Researcher

UX Designer

Figma

Miro

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Posted Jan 31, 2024

I defined a roadmap for service improvements through user research and a customer journey map workshop.

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Sound Transit

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Sound Transit: CX Roadmap - Frauke Seewald - UX Designer & Cons…

Frauke Seewald

Project Manager

User Researcher

UX Designer

Figma

Miro

Like this project

Posted Jan 31, 2024

I defined a roadmap for service improvements through user research and a customer journey map workshop.

Likes

Views

Clients

Sound Transit

Join 50k+ companies and 1M+ independents

For independents

Contra Pro Manage freelance projects Get verified as an expert Find jobs Get discovered Sign contracts Send invoices Commission-free payments

For companies

For companies Manage team projects Share hiring workspace Post jobs Discover contractors Sign contracts Approve invoices Global payments & tax compliance

Use Cases

For companies For freelancers For creator tools For agencies For VCs

Resources

Hire Freelancers

Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

Company

Mission Careers Terms & conditions Privacy policy Cookie policy

Contact

Contact support

For independents

Contra Pro Manage freelance projects Get verified as an expert Find jobs Get discovered Sign contracts Send invoices Commission-free payments

For companies

For companies Manage team projects Share hiring workspace Post jobs Discover contractors Sign contracts Approve invoices Global payments & tax compliance

Use Cases

For companies For freelancers For creator tools For agencies For VCs

Resources

Hire Freelancers

Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

Contact

Contact support

Company

Mission Careers Terms & conditions Privacy policy Cookie policy