AFTER
• Patients book online. They pick a dentist, a treatment and a time, and no phone call is needed.
• A confirmation email goes out straight away, with the parking and doorbell directions.
• A reminder email goes out at 9am Perth time the day before.
• The email has add-to-calendar buttons for Apple, Outlook and Google.
• Jo gets a private clinic dashboard (Google sign-in) with each dentist's day, a few counters, and a log of every message sent.
• She can hold or release same-day slots, block out lunch, or cancel a booking. Cancelling frees the slot and logs it.
• It's built for phones and the whole thing is about 0.6MB.