Developed an AI-powered voice system

Developed an AI-powered voice system using Dialogflow CX, Twilio, and OpenAI for scalable workflow automation. Designed multimodal solutions to handle appointment bookings, reminders, and inquiries via voice and text interactions. Integrated Google Cloud Functions for secure data management and GDPR compliance, enabling real-time token tracking and billing. The system serves thousands of clients, automating customer service processes and ensuring seamless telephony integration.