SEO ACCOUNT MANAGER - Customer support specialist

A freelance job that was based on building communication processes to attend customer support inquiries. 

Managed web development and SEO implementation projects. Built communication processes that involved assigning stages to each task or project in order to give better detail to the project's status to the client. 

Worked through organizing current client database in order to get better deals with existing clients upselling their current MRR for best fitting projects demands. 

Reviewed design and implementation quality of web projects and handled site migrations between Wordpress, shopify, and wix.