Feature Design: Pet-Friendly Taxi Options

Erem Karagoz

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UX Researcher

UX Designer

UI Designer

Airtable

Figma

LottieFiles

There is a ride-hailing service within the app, connects users with taxis for convenient transportation. To cater to a growing need among pet owners, I designed and implemented a feature that allows users to specify whether they are traveling with a pet. This ensures a seamless booking experience for pet owners and helps taxis prepare accordingly.

The Challenge

Customer Need: Many users faced difficulties finding taxis that accommodate pets, leading to frustration and canceled bookings.
Driver Clarity: Taxi drivers were often unaware if they needed to accommodate a pet, causing potential misunderstandings and delays.
User Trust: Ensuring pet owners feel confident that their specific needs will be met when booking a ride.
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Posted Nov 17, 2024

I designed and implemented a feature that allows users to specify whether they are traveling with a pet. This ensures a seamless booking experience for pet owne

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UX Researcher

UX Designer

UI Designer

Airtable

Figma

LottieFiles

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