Bulvd Wallet Design for Short-let Booking App by Kingsley M.⚫️Bulvd Wallet Design for Short-let Booking App by Kingsley M.⚫️

Bulvd Wallet Design for Short-let Booking App

Kingsley M.⚫️

Kingsley M.⚫️

Bulvds Wallet Design

The Bulvd Wallet is a key feature of the short-let booking app, designed to make handling payments, refunds, and commissions simple and secure for everyone. It's designed to solve common frustrations, offering a seamless way for users to manage all their financial activity in one place. Below are some highlights of the wallet system.
Multi-source funding:
Users can easily top up their wallet using multiple methods, including card payments, bank transfers, and cryptocurrency.
Cash withdrawals:
Agents and renters can quickly cash out funds directly to their bank accounts.
Recent transactions:
The wallet provides a full history of all transactions from payments and commissions to refunds and withdrawals so users can always see exactly where their money is.
Wallet balance overview:
Total balance: All the funds in your wallet.
Withdrawal balance: Funds that are ready for you to cash out.
Incoming funds: Payments or refunds that are pending and will be credited soon.
The Bulvd Wallet is designed to build trust and provide a transparent, stress-free experience for every user.
wallet design
wallet design

User Painpoints

Uncertain Payouts: Managers don't know when they'll get paid, making cash flow unpredictable.
Refund Stress: Renters are anxious about when they'll get their security deposit back.
Broken Trust: A lack of transparency makes it nearly impossible to resolve disputes, eroding confidence.
Clunky Payments: The app forces users to leave the platform, creating a disconnected rebooking experience.
Excluding Users: International guests are unable to book due to a lack of inclusive payment options.

Design Impact

Increased User Trust & Reduced Disputes: By providing clear receipts and transparent escrow notes, the design measurably reduced the number of disputes per 500 bookings.
Improved Conversion Rates: A seamless wallet funding experience encouraged more users to pre-fund their accounts, leading to a higher conversion rate at checkout.
Boosted Operational Efficiency: The automated and transparent fund management system drastically reduced the need for manual administrative intervention for disputed funds, freeing up valuable resources.
product design mockups
product design mockups
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Posted Sep 23, 2025

I designed an in-app wallet for Bulvds, enhancing property bookings and simplifying secure user transactions within the platform.