3 signs shipping updates are costing you support tickets:
1. “Where's my order” is the most common question you get
2. Updates require manually checking a courier site
3. Delays get discovered by the customer first
→ Proactive beats reactive, every time, on this one.
Like this project
Posted Oct 1, 2026
3 signs shipping updates are costing you support tickets:
1. “Where's my order” is the most common question you get
2. Updates require manually checking a co...