A tracking update went out
Louis Dodou
A tracking update went out with the wrong carrier link.
A mapping mix-up between two courier integrations sent a customer to the wrong tracking page. Small, but confusing fixed by validating the carrier ID before every update sends.
→ A tiny mapping bug can undo an otherwise great automation.
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Posted Oct 1, 2026
A tracking update went out with the wrong carrier link. A mapping mix-up between two courier integrations sent a customer to the wrong tracking page. Small, ...
