As a Business Analyst specializing in IoT software, eCommerce, and payment integrity solutions, I led a multifaceted project aimed at enhancing an existing IoT software platform and seamlessly integrating payment integrity features. This project adhered to agile methodologies, specifically Scrum, for effective project management. Below, you'll find an in-depth breakdown of the project, including gathering and documenting requirements, creating technical requirements, and employing agile practices with tools like Jira and Azure Boards.