The team at Siloam Hospitals is one of the biggest private hospital networks in Indonesia, envisioned a seamless and enjoyable digital experience for their patients. Our team helped them craft their web and mobile applications end-to-end — from defining the roadmap to designing and developing the core features.

Objective The team at Siloam Hospitals is one of the biggest private hospital networks in Indonesia, envisioned a seamless and enjoyable digital experience for their patients. Our team helped them craft their web and mobile applications end-to-end — from defining the roadmap to designing and developing the core features.

Our Solutions We implemented high-impact features that are used daily by patients:

Online appointment booking

Teleconsultation

Access to medical records

Prescription purchases

Preventative care features — a first for the Indonesian market

We also developed internal tools to streamline registration and consultation, helping doctors and nurses focus on providing the best care possible.

The app has been used by 200,000+ users

Ranked as a Top 5 medical app in Indonesia

Earned a 4.78★ average rating on App Store & Google Play

Reduced average hospital waiting time by 62.2%

Elevated patient satisfaction and strengthened loyalty to the hospital