eLearning Portal - SaaS Product (Germany)

Kunal Dave

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āš ļø The product was good but not very efficient in terms of use, and it had many bugs in the system. āš ļø A poor management system and no quality control measures were set in place. āš ļø Poor professionalism and communication on the team's and client's end were major roadblocks in every execution. āš ļø No proper working methods or standards were in place to sync the divergent teams spread across different continents. āš ļø Clients were complaining about poor-quality products, bugs in the system, and late deliveries. āš ļø Sales were not increasing but instead dropping.
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šŸ› ļø Streamlined their existing project management tools and communication channels and trained the team to follow the methods diligently. šŸ› ļø Set the scrum meetings with agendas for each milestone and delivery across all team members. šŸ› ļø Planned the backlog items and defined the tasks properly before giving them to the team. šŸ› ļø Implemented a solution-based approach with deep cleaning instead of quick fixes to prevent recurring bugs. šŸ› ļø Streamlined the efficient communication channels across the management team, developers, designers, BA, QA, and vendors spread across Germany, the USA, Vietnam, and India. šŸ› ļø Created clear and transparent formats to follow to get a better understanding of the client's requirements and reduce rework. šŸ› ļø Set productive ways of working, from requirement gathering to quality testing, to boost product quality and speed up deliveries. šŸ› ļø Created project plans with realistic goals and planning to efficiently manage their existing and new clients. šŸ› ļø Removed the impediments in the product in terms of user experience. šŸ› ļø Completed the backlog of items in a short time, along with ongoing development. šŸ› ļø Implemented a smooth migration from old to new technology to improve the user experience.
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āœ”ļø Reduced the friction between different vendors and promoted a growth-oriented approach for the benefit of all. āœ”ļø The team became more efficient with clearly defined guidelines and the client's requirements. āœ”ļø Product quality has been drastically changed after using the solution-based approach. āœ”ļø New customers were increased, regaining the confidence of existing customers. āœ”ļø They were able to successfully and efficiently manage their 16+ active clients and 27 team members.
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I follow structured and proven methods to understand my client's core problems and find the best solutions with successful implementation which help to grow their brands 10x. šŸš€
šŸ“ž Let's schedule a call to discuss how we can grow your brand 10x! https://calendly.com/apexal/discovery-call
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Posted Jan 28, 2024

Successfully launched and managed new product enhancements and an old-to-new technology migration for a SaaS-based white-label product company in Germany.

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